Shipping Policy

Last updated: [insert date]

1. Processing Time

Orders are typically processed and shipped within 1–3 business days (Monday to Friday, excluding holidays). During peak periods or promotional events, processing times may be slightly extended.

2. Shipping Destinations

We offer worldwide shipping. We currently ship to the following countries and regions:

Australia, Austria, Belarus, Belgium, Bulgaria, Canada, Chile, Colombia, Czechia, Denmark, Egypt, Estonia, Finland, France, Germany, Greece, Honduras, Hong Kong SAR, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Kazakhstan, Latvia, Lithuania, Luxembourg, Malaysia, Mexico, Mongolia, Netherlands, New Zealand, Norway, Peru, Philippines, Poland, Portugal, Romania, Saudi Arabia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Taiwan, Thailand, Ukraine, United Arab Emirates, United Kingdom, United States, Vietnam.

3. Shipping Costs

Free shipping is available on orders over $70 USD (or the equivalent in your local currency). A flat shipping fee of $4.99 USD applies to orders below the free-shipping threshold. Final shipping costs are calculated and displayed at checkout.

4. Carrier & Delivery Time

Orders are shipped via DHL or another trusted international logistics partner, depending on destination and availability. Estimated delivery time: 3–12 business days, including processing time.

5. Order Tracking

All orders include tracking. Once your order has been shipped, you will automatically receive a tracking number by email. Tracking updates may take a few days to appear while the package is in transit between facilities.

6. Duties, Taxes & Customs

Customs duties, import taxes, and handling fees are not included in the product or shipping price. Any applicable charges are determined by local customs authorities and are the customer's responsibility. Customs regulations vary by country.

7. Address Changes & Order Modifications

If you need to update your shipping address, please contact us as soon as possible with your order number. Address changes or order cancellations are only possible before the order has been packed or shipped.

8. Delivery Notes

Please ensure your shipping details are complete and accurate at checkout. If you experience any issues with delivery or tracking, our support team will be happy to assist.

📩 Customer Support: contact@nidaglobal.co